Tellus Learning Academy Pvt. Ltd. (“we”, “our”, or “us”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our online learning platform (the “Platform”), including any other media form, mobile app, or digital services we offer.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
Personal Information
We may collect the following details:

Name, contact number, and email

Date of birth and address

Educational background

Payment and billing details (via Razorpay)

Usage Data
Includes technical information such as:

• IP address and browser type
• Date/time of access
• Pages visited and device information
• Payment Information
  All payments are securely processed via Razorpay. We do not store your payment details on our servers. For Razorpay’s privacy practices, visit https://razorpay.com/privacy/.

2. How We Use Your Information
Your data helps us:

• Register and manage user accounts
• Process payments and issue receipts
• Improve our platform and services
• Communicate updates, support, or offers
• Fulfill legal and regulatory obligations

3. Sharing and Disclosure
We do not sell or rent your data. Information may be shared with:

• Trusted service providers (e.g., Razorpay)
• Legal/regulatory authorities (when required)
• Internal teams for support and analytics

4. Data Protection
We implement security best practices including SSL encryption, secure databases, and restricted access to safeguard your information. However, no digital method is completely secure, so we cannot guarantee absolute protection.

5. User Rights
You have the right to:

• View or request your data
• Correct or delete personal information
• Withdraw consent for data usage
• File complaints if rights are violated
• To exercise any of these rights, please contact us using the details below.

6. Cookies
We use cookies to personalize content, remember user preferences, and analyze platform traffic. You may disable cookies through your browser settings.

7. Third-Party Links
Our platform may include external links. We are not responsible for the privacy policies or content of those third-party websites.

8. Children’s Privacy
The platform is intended for users aged 13 and above. We do not knowingly collect data from children without verifiable parental consent.

9. Changes to This Policy
We may revise this policy as needed. Updates will be posted here with a revised “Effective Date.”

10. Contact Us
For any privacy-related questions or concerns, contact:

Email: admin@tellusonline.com